I have extensive experience leading design projects and teams – delivering high quality work that achieves great results.
I help designers reach their full potential, providing close support through coaching, design feedback, and mentorship.
I enjoy collaborating with people from many different backgrounds and disciplines to form close working relationships.
I work strategically to identify high-impact opportunity areas, and deliver targeted design solutions for maximum impact.
"I’ve been fortunate to work with Jon on many projects. He’s easy to work with, super reliable and has an excellent appreciation of the web, which is highly apparent in all his work. He is open minded to new ideas and others opinions, yet will always put the user first. Anyone that gets the chance to work with Jon should jump at the opportunity."
Creative Director, Amazon
"There are many designers with lead in their title, but Jon is a true lead in every sense of the word. He has a keen eye for detail, tremendous design skills, is data-driven, and always keeps the customer experience at the core of his work. He communicates ideas clearly to stakeholders of different domains and knows how to drive and motivate a team. He also coaches designers with ease. Jon is a standout talent and would be an asset to any team."
User Research Manager, Vodafone
"Jon is the perfect balance between leadership and creativity. He's a very talented and skilled designer but also always finds time to give me honest feedback and support, and guides me through any hardships. Jon is the BEST manager I’ve ever had the pleasure to work with during my 14 years of experience working as a designer. His professionalism, management skills, soft skills, design skills and constant support to his team make him a very valuable asset."
Senior Product Designer, Craftable
"Jon is a remarkable leader who in addition to demonstrating excellent practical skills, led and influenced a large group of people through some difficult projects. Jon's super awesome personality always ensured zero stress, and all critiques were handled with professionalism and compassion for the designers, enabling Jon to elevate the work of those around him."
Principle Service Designer, Foolproof
"Working with Jon has been an absolute pleasure. His great knowledge and passion for what he does means he’s an amazing mentor. His feedback and recommendations are always on point and you can rely on his experience to improve your designs. I admire Jon’s patience and methodical approach to problems and stakeholder management."
Lead Product Designer, M&S
"Jon worked closely with me to give support and feedback. He is extremely well organised and reliable. His great attention to detail and meaningful feedback are invaluable, especially when working on large projects. His fantastic understanding of the design process and strong leadership skills ensure projects keep on track and he’s not afraid to ask tricky questions or challenge current thinking. I have learned a lot from Jon, and I couldn’t recommend him highly enough!"
Senior Product Designer, Waitrose
"Working with Jon has been both delightful and inspiring. Jon is a real champion for user-centred design and has been a key influence in driving user-centricity in the business. He is also a wonderful lead with unwavering support for his design team and has created a nurturing and collaborative design community in Vodafone. He's such a brilliant and resourceful designer, and drives some of the most elegant and thoughtful design solutions in the business."
Service Design Lead, Fjord
"Jon was a steady hand on the tiller at a time of huge digital growth and success within Vodafone. I enjoyed working alongside Jon as he always championed data-driven design; adding to this, a really empathetic approach to user experience, he's been a really great ally and a great leader - and most importantly been at the heart of making so much of Vodafone's UX better for our customers. And all of this with unflappable good humour and a smile on his face!"
Design Systems Lead, Vodafone
"Jon is an exceptional UX/UI Lead who has consistently delivered outstanding design solutions to complex digital journeys for Vodafone. A true digital guru who is very passionate and dedicated to delivering the best user experience. Always friendly and considerate in his approach and I would highly recommend him to any organisation."
Senior Product Owner, Vodafone
"Jon is a skilled design practitioner, with a creative flair and a deep understanding of the design thinking process. He is well versed in exploring customer needs, successfully facilitating workshops with a wide range of participants to collaboratively explore potential solutions. I’ve been repeatedly impressed with his ability to answer customer problems, and with his ability to support his team to reach similarly successful outcomes."
Research Manager, John Lewis Partnership
"Jon is an exceptional designer to work with, and is incredibly knowledgeable about the design process. His work is data-driven and strongly backed by extensive research – resulting in improvements to digital products that have stood the test of time. Jon is also a great mentor and advisor, always guiding you with helpful suggestions to tricky challenges, but never overbearing."
Senior UX/UI Designer, Vodafone
"Jon is really focused on leveraging everyone's strengths for actual product delivery. His exceptional eye for great design shines through his and his teams work. I enjoyed Jon's professional approach, communication skills and emotional intelligence."
Lead Design Consultant, MMT
"Jon has been a pleasure to work with, from his calm and considered approach through to his great rapport with others. He's always had time to offer feedback, give advice on managing stakeholders and understand how to showcase our work so it lands well with the wider business. We worked closely on many projects and Jon is a great problem solver when designing solutions or breaking down complex propositions into easily understood concepts."
Senior UX Consultant, BAE Systems
"Jon is a highly experienced leader who can help move things in the right direction. He is open-minded and willing to hear different views, and knows how to provide actionable and constructive feedback by quickly spotting design problems and always offering solutions. His support is outstanding, and he helps to search for the best design solutions and strives for user-centred results."
UX Designer, Accenture
"There are few people you meet in the workplace who genuinely care about your output or how your daily life affects your work. Jon is such an amazing leader and always on hand to walk me through any difficult situation with a positive and easy vibe. Also, an exceptional designer who always untangles pain points to create an easy journey for users."
Product Designer, ClearScore
"I’ve been lucky to work with Jon for the past 3 years. He is both an incredible designer and mentor in equal measure. Always generous with his time and able to untangle complexity with ease - he led and influenced numerous successful projects over the years, all of which are testament to his user-focused and considered approach."
UX/UI Designer, Vodafone
"Jon is one of the most knowledgeable and supportive people you're ever likely to meet. His UX/UI skills are superb and he is very generous with what he knows. Above all else, he's a genuine pleasure to work with and I can't recommend him enough, both as a craftsman and lead."
Director of UX, Made to Engage